Shipping Policy
We take great care in ensuring your collection pieces arrive safely and swiftly. Here is everything you need to know about our delivery process.
Domestic Shipping Costs
Shipping rates depend on package size, ranging from $9-$15.
Delivery Timelines
Standard processing takes 2-3 business days. Once shipped, domestic delivery typically takes between 3 to 7 business days.
International Shipping
We ship worldwide. International rates are calculated at checkout based on location. Please allow 10-14 business days for global delivery.
Track Your Fall Favorites
Stay updated on every stitch. Enter your order details to follow your curated pieces from our studio to your doorstep.
Frequently Asked Questions
How do I find my size?
What payments do you accept?
How do I care for my items?
Can I modify my order?
We provide a detailed sizing chart on each product page. Our collection is designed for a true-to-size fit, though some seasonal knits offer an intentionally relaxed feel.
We accept all major credit cards, PayPal, and Apple Pay. Transactions are processed securely through our encrypted boutique checkout system.
To preserve the quality of our artisanal fabrics, we recommend gentle hand washing or dry cleaning. Avoid tumble drying to maintain the garments' shape.
Orders are processed quickly. If you need to make a change, please contact us within 2 hours of placement, and we will do our best to assist you.
Get in Touch
Email Support
help@frankiescollectionshop.com
Follow Us
@frankies_collection
